When receiving payments through OpenSolar CashFlow, you can find the information needed to identify and reconcile each payout directly from the CashFlow Dashboard.
This article explains how to reconcile payouts processed through Stripe and BlueSnap in Australia.
Important: From 1 October 2026, processing fees will be deducted from credit card transactions before funds are paid out. This means the amount deposited into your bank account may be lower than the original customer payment. You should use the payout information in CashFlow to match the funds received with the relevant OpenSolar project.
Table of Contents
Reconciling Stripe payouts
Step 1: Open Stripe Payouts
Step 2: View the payout details
Step 3: Export the payout information
Switching between Stripe accounts
Reconciling BlueSnap payouts
Step 1: Open BlueSnap Payouts
Step 2: View the payout details
Step 3: Export additional information
Understanding the amount received
Accessing your payouts
- Log in to OpenSolar.
- Navigate to the CashFlow Dashboard.
- Open the Payouts tab:
CashFlow > Payment Requests > then select Payouts tab - Select the relevant payout provider — Stripe Payouts or BlueSnap Payouts.
Reconciling Stripe payouts
Step 1: Open Stripe Payouts
From the Payouts tab, select Stripe Payouts.
You will see a list of payouts processed through Stripe.
Step 2: View the payout details
Click on the payout you would like to reconcile.
This will open a pop-up containing more detailed information about the payout and the transactions included within it.
Step 3: Export the payout information
From the payout details, click Export to download a CSV containing the customer and transaction information associated with the payout.
You can use this CSV to match the individual payments against your OpenSolar projects and accounting records.
Switching between Stripe accounts
When you connect Stripe to OpenSolar, you will be prompted to create a new Stripe account that is directly connected to the OpenSolar platform. This ensures you have access to the full functionality available through the OpenSolar integration.
If you have multiple Stripe accounts, you can easily switch between them using the account switcher dropdown in the top-left corner of the Stripe Dashboard.
Reconciling BlueSnap payouts
Step 1: Open BlueSnap Payouts
From the Payouts tab, select BlueSnap Payouts.
You will see a list of payouts processed through BlueSnap.
Step 2: View the payout details
Click on the payout you would like to reconcile.
The payout details include information about the transaction as well as a link to the OpenSolar project associated with the payout, making it easy to identify the corresponding customer and project.
Step 3: Export additional information
If you require additional information for reconciliation or accounting purposes, use the Export CSV function to download the payout details.
Understanding the amount received
For Credit Card transactions processed from 1 October 2026, the amount deposited into your bank account will reflect the customer payment less applicable processing fees.
For example, if a customer makes a $10,000 payment, the amount included in your payout may be less than $10,000 after the relevant processing fee has been deducted.
The CashFlow Payouts section provides the information needed to identify the transaction and reconcile the net amount received against the relevant project.
For more information about CashFlow or assistance reconciling a payment, please contact OpenSolar Support.
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