Adding New Inverter and not displaying in Design

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Tom

• 15 juli 2020 02:00

Hi everyone,

Is anyone else having issues with new inverters displaying in design, once added in control.

Only seems to have started happening since Manufacturer became a mandatory field.

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  OpenSolar Support

  • 15 juli 2020 04:12

  Hi Tom, 

  I noticed that you said the issue was resolved in your ticket. Is this still the case or are you experiencing this still?

   

  Kind regards, 
  Dion 

  OpenSolar Support

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  Chris Love

  • 1 oktober 2020 04:17

  I am, suddenly, having this same issue today.

  What solved/corrected the issue for you?

  I have made sure all the critical details are present to no avail.

  15 inverters in my Control list; but only 14 inverters in my Studio list.

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  OpenSolar Support

  • 2 oktober 2020 00:00

  Hi Chris, 

  I am sorry to hear that you are having issues. 

  If you are able to share your account name with me (you can send it to support@opensolar.com) I would be happy to take a look in your account to see what the issue is. 

  Kind regards, 

  Dion

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