Shade report error Document Generation Unsuccessful. Shade Report cannot be generated. Shade data not found.

Hello
I am trying to generate shade report for a project "Madhav Mantri". Have followed the instructions on "https://support.opensolar.com/hc/en-us/articles/4416520049177-How-to-generate-a-Shade-Report-.%C2%A0" but still getting same error. Kindly help with this issue.

Rohit Baisakhiya