Limitation in different countries?

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abbaz.jama

• 16 maart 2023 16:03

Dear OpenSolar Support Team, I am writing to inquire about some issues I have been facing with the software. As a new user based in Sweden, I am encountering some difficulties in using the software to its fullest potential. Firstly, I am wondering if there are any limitations to the software in different countries? As a user based in Sweden, I am having trouble creating a shade and site plan report from the info tab. Additionally, I have noticed that I do not have the SLD option in my version of the software. Is this a limitation specific to my location, or is it a general issue?

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• Officiële opmerking

  

  OpenSolar Support

  • 22 maart 2023 00:15

  Hi,
   
  Thank you for reaching out to us!
   
  Due to our recent launch in the European market, we are still studying the specific requirements that are indispensable for each country. We are gathering information, and we would be immensely grateful if you could give us some pointers on the things you'd need to operate properly with OpenSolar in Sweden.

   
  Concerning the SLD, this feature is currently only available in Australia and the UK, but we are working on translating the content to make it usable everywhere else. If you could provide us with an official certified SLD template, we can compare this with the current template we have and make possible changes to match Sweden's criteria. Alternatively, you can visit our SLD article and provide suggestions on what needs to be changed to satisfy the requirements in Sweden. 

  Cheers,

  Sam

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