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Frequently Asked Questions with answers to help you achieve success.
How to manage installers and their access in the OpenSolar
OpenSolar and complying with CEC Accredited Retailer Code of Conduct requirements (Australia only)
OpenSolar Terms & Conditions (Updated August 2021)
What is Total Warranted kWh (1 cycle/day) of a battery and how to calculate it?
How Does OpenSolar Calculate System Output?
User Access and Roles
Update Your Login Details
Raise assistance request with SunWiz
Benchmark your Business With Sunbiz Advisor
Solar Cutters - Queries
Add more modules / inverters / batteries to the drop down list in 'Studio'
Is the proposal CEC Accredited Retailer compliant?
How do I Customise My Proposal?
How do I Set-up More Logins for my Account?
How Do I Turn On/Off Email Notifications for Customer Activity?
How do I Update my OpenSolar Login & Password?
Why is My Studio Page Frozen? (WebGL)
🇦🇺 How are STCs and GST handled for Commercial Projects?
How to Set-up Pricing Schemes
How to Set-up Payment Options
How are Pricing Schemes Calculated?
What are Extra Costs?