Designing on an Existing System (Retrofits)

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5 comments

  • Nicole Lunnon

    I think a step has been missed. 

    Once the existing system has been duplicated, to see pricing of the new additional system, I needed to return to the Summary tab, and untick the box " existing system to upgrade".  Pricing then displayed for the new system I applied.  Prior to doing this step, pricing displayed as zero.

    Also, needed to ensure that the Payments box was ticked for the newly generated option, for it to appear on the online proposal page. 

    Hope this helps.

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  • Rob Castro

    Is the old system meant to disappear? I've followed this twice and somehow missed the end result

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  • Adam Fontenot

    I cant figure out how to make this work. Any advise on how to create a proposal with an existing system. I tried this many times following the directions.

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  • Admin Team

    Hi Info. What happens when you click the "Duplicate System" option or do you not even get to that stage? 

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  • OpenSolar Support

    Hi Nicole Lunnon,

    Your option is only needed if this was checked before the system got duplicated. What we suggest is making the two system options and then going to the original and checking the existing system to upgrade and hide from customer. If in fact, this is selected before duplicating then yes it does have to be unchecked.

    best,

    OpenSolar Team

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