Why is My Studio Page Frozen? (WebGL)

Disclaimer: If your device is not built to run WebGL, enabling it may damage your device.

If OpenSolar is freezing or unresponsive in the Studio section of the App, then it is likely that either your browser or your device is having WebGL issues.  

Our current browser recommendation for using OpenSolar is Firefox. If changing to Firefox does not resolve your issue then changing your browser settings may help. 

To diagnose this, please visit https://get.webgl.org/ to see if your browser supports WebGL. 

If the website says that your browser does not support WebGL, then please follow steps below to activate for each of the browser types. 

Chrome

1. Go to chrome://settings/ 
2. Scroll to the bottom of the page
3. Click on
4. Scroll down to System 
5. Ensure that Use Hardware Acceleration When Available is turned on

Note: You will need to ensure that you restart your browser for this change to take effect. 

Firefox

To enable WebGL:

1. Go to about:config
2. Search webgl.disabled
3. Ensure that it is 'false'

Safari

To enable WebGL:

1. Click Safari>Preferences
2. Go to the Advanced tab
3. Ensure that the Show Develop menu in menu bar checkbox is ticked
4. Click Develop>Experimental Features>WebGL 2.0 

 Note: You will need to ensure that you restart your browser for this change to take effect.