Generate a PDF Proposal from MyEnergy

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2 comments

  • Triangle Solar Energy

    [Document Generation Unsuccessful: 'body'] keep shows up for some of the projects when we try to download the proposal. Any reason?

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  • OpenSolar Support

    Hi,

    Thank you for submitting this request.

    This error message can come up for a few different reasons. The main ones being 

    - Non ASCII characters in your proposal (check your about us, cover page, and proposal content for any strange characters)

    - Wrong pdf attachments

    - Size of the PDF generated (if files are too large, too many system options)

     

    If these do not resolve your issue, please contact support@opensolar.com and I can investigate further.

     

    Kind Regards

    Christian

    OpenSolar Support

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