This article is in the MyEnergy section of the App.
To generate a PDF from the MyEnergy page:
- Scroll to the bottom of the page
- There is a
button at the bottom of the page - Click
and allow approximately 40 seconds for the PDF to compile (up to one minute if it is a larger document) - Click
Notes on Downloading a Proposal:
- If you are unable to generate a PDF and get an error message, please ensure that all attachments and images (in the Proposal Template, Business details, Case Studies) are less than 5MB.
- All generated PDF proposals are saved automatically in the Files section of the individual Project page. See the article on Files for additional information.
- In the Control zone under Purchase Experience>Proposal Templates > Proposal Settings, you can configure whether you would like to download all system and payment options, or just the selected options.
If you have any questions on customising any sections of either the MyEnergy page or the proposal, please see Customise My Proposal which details how to customise these sections.
Comments
2 comments
[Document Generation Unsuccessful: 'body'] keep shows up for some of the projects when we try to download the proposal. Any reason?
Hi,
Thank you for submitting this request.
This error message can come up for a few different reasons. The main ones being
- Non ASCII characters in your proposal (check your about us, cover page, and proposal content for any strange characters)
- Wrong pdf attachments
- Size of the PDF generated (if files are too large, too many system options)
If these do not resolve your issue, please contact support@opensolar.com and I can investigate further.
Kind Regards
Christian
OpenSolar Support
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